Classic Session - BYO Permitted

Cancellation Policy

For all cancellations, refunds and rescheduling requests, please email us at info@kaboostudio.com.au  Classic Studio Sessions Minimum 48 hours’ notice is required for a cancellation and full refund. Within 48 hours of the session, unless another customer fills your spot: - there is no refunds for cancelling or no-shows;  - if you’d like to reschedule, you will charged a 30% late rescheduling fee. If you included merchandise as part of your session, that part of the booking will be fully refunded regardless of period of notice given. Bookings 5 people and over (not exclusive use session)  Minimum 7 days’ notice is required for a cancellation and full refund. Within 7 hours of the session, unless another customer fills your spot: - there is no refunds for cancelling or no-shows; - if you’d like to reschedule, you will charged a 30% late rescheduling fee. If you included merchandise as part of your session, that part of the booking will be fully refunded regardless of period of notice given. No shows, late arrivals We are not able to provide a refund or credit for no shows or late arrivals. Exclusive use, celebrations, kids birthdays To cancel and receive a full refund including any deposit, you must notify us by email at least 2 weeks prior to the event. Within 2 weeks of the scheduled event, there will be no refunds for cancellations or no-shows unless we have been able to fill the session. The deposit is not refundable but can be credited for a future booking or sessions. If you included merchandise as part of your booking, that part of the booking will be fully refunded regardless of period of notice given. COVID-19 – lockdowns, illness  If we are unable to hold the session due to a Government mandated closure or if you have COVID or are a close contact, you must notify us by email by no later than 4 hours before the scheduled session. We will hold your session in credit and arrange with you a suitable time to reschedule. No refund will be provided. We may require evidence to demonstrate the cancellation due to COVID illness or close contact. Cancellation by Kaboo Studio We will give you as much notice as is practically possible if cancellation is required.  If we cancel the session we can either credit the value of the booking or refund the money in the same manner you made the booking.

Contact Details

• level 2/78 Spring Street, Bondi Junction NSW, Australia